Customer Stories
Aged Care
Amana Living
Amana Living Logo
Full name
October 31, 2022
5 min read

How Amana Living Makes Checking in Thousands of Visitors Daily Look Easy With Zipline

The Challenge

Prior to Zipline, Amana Living faced the following challenges:

  • Document storage was an issue
  • Administrative staff burdened with changing check in process
  • Capturing of vaccination status and making sure it complies with the regulations
  • Constantly changing regulations and nervousness ensuring compliance with a manual solution

Number of facilities serviced

Amana Living solution

The Solution

  • Staff-less entry management & health checks
  • Real-time facility & people monitoring
  • Powerful reporting including customer experience tracker
  • 100% compliance with automatic process updates in line with changing regulations

ROI Delivered

visitor satisfaction score with zipline
check-ins with Zipline so far
<40 seconds
visitor check-in time as an average across 13 facilities

"By implementing Zipline, we had complete contact tracing of all our visitors, contractors, volunteers and staff all in the click of a button. Staff that are more technologically challenged also found Zipline easy to use. Zipline has given us the ability to be agile and adapt to the changing regulations."

Kerryn Sakkers

Corporate Applications Support Specialist, Amana Living
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