About us

Zipline is built for Aged Care, Skilled Nursing, Hospital and Healthcare sites just like yours.

The Zipline team.

Our Story

Originally a Customer Experience platform, Zipline (or formally known as RateIt) was born in 2017 and focussed on enhancing retail experiences.

During 2020, we worked with our valued healthcare customers to build Zipline to help manage the unique  and complex compliance challenges. We saw the stress and challenges faced, the additional hours spent by staff to manage it, the fragmentation of the available solutions. We wanted to make this easier for teams to manage.

Now, Zipline exists to serve healthcare’s needs through frontline compliance, visitor management, and enhance patient and resident experiences.

Solving your frontline compliance challenges

Patient and visitor animation image

🇦🇺 Hospitals & Healthcare

Elderly relative with granddaughter image

🇦🇺 Aged Care

Nurse with a patient animated image

🇺🇸 Skilled Nursing Facilities

Frontline compliance is better with Zipline

“We have been able to increase our contractor compliance from 15% to over 90%”

James Dune

CEO, Private hospital – 3 sites
Read more

"This system has made it so much easier. It sort of puts us at a step above my competitors out there who are still doing the old way and their people can be a little frustrated with them."

William Shields

CEO, Shields Nursing Centres
Read more

"By implementing Zipline, we had complete contact tracing of all our visitors, contractors, volunteers and staff all in the click of a button. Staff that are more technologically challenged also found Zipline easy to use. Zipline has given us the ability to be agile and adapt to the changing regulations."

Kerryn Sakkers

Corporate Applications Support Specialist, Amana Living
Read more

Thousands of facilities are compliant with Zipline

Book your free demo with our friendly team today.