Customer Stories
Hospitals and Healthcare
St Andrews
Full name
October 31, 2022
5 min read

Reducing Costs and Improving Visitor Experience at St Andrew's With Zipline

The Challenge

  • Bottlenecks at registration with long wait times
  • Manually managing changing compliance and data collection requirements (e.g. temperature screening, flu vaccination)
  • Poor patient experience

Number of facilities serviced

St Andrews

The Solution

  • Staff-less entry management & health checks
  • Powerful reporting including patient experience tracker
  • 100% compliance with automatic process updates in line with changing regulations
  • Automatically capture all required documents and evidence on site with AI verification for vaccination evidence

ROI Delivered

saved annually in compliance admin staff
<50 seconds
visitor check-in time
visitor check-ins per day

"The Zipline team are extremely responsive, proactive, and efficient in resolving any issues that may have arisen during the roll-out of our devices. The team is highly committed and enthusiastic while remaining focused on meeting the specific requirements and needs of our business. The Zipline team value the importance of building and maintaining genuine relationships with their customers to ensure positive outcomes and success is achieved."

Wally Bourdelov

CEO, St Andrew's Toowoomba Hospital
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