Customer Stories
Skilled Nursing Facilities
Mission de la Casa
Mission de La Casa
Full name
October 31, 2022
5 min read

How Mission de La Casa Used Zipline to Ensure a Safe Facility for Visitors, Contractors and Staff

The Challenge

  • Increased admin burden to manage bookings, document collection & verification and compliance reporting manually
  • Managing the changing visitor requirements & visitor policies in line with rapidly changing regulations
  • Clusters of visitors showing up without pre-booking

<55 seconds

visitor check-in time
Mission de la Casa

The Solution

  • Staff-less entry management & health checks
  • Real-time facility & people monitoring
  • Powerful reporting including customer experience tracker
  • 100% compliance with automatic process updates in line with changing regulations

ROI Delivered

>2000
visitor bookings since using Zipline
>300 hours
of phone time saved
94%
satisfaction rating across 1300 ratings
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